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Journal Issue
Volume 16 Issue 1 / Mar 2018  pp1‑54

Editor: Ann Brown

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Negative Denominators in Index Variables: The Vulnerability of Return on Equity, Debt to Equity, and Other Ratios  pp1‑10

David B. Thornblad, Hanko K. Zeitzmann, Kevin D. Carlson

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An Original Information Systems Research Method: The Discount Focus Subgroup Method  pp11‑24

Mohanad Halaweh

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The Collective Use of Forms of Language as Cultural Artefacts to Represent Public Understanding in Case‑Studies  pp25‑37

Stanley Mukasa, Terry Warburton

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e‑Surveying and Respondent Behaviour: Insights from the Public Procurement Field  pp38‑53

Anthony Flynn

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Abstract

e‑Surveys have emerged as among the most widely used methods of collecting primary data from firms. In spite of their prevalence we know relatively little about how firms react to them. This paper takes a closer look at respondent behaviour during the e‑survey process by analysing data from 4747 suppliers. Among the key findings are a low rate of response, fast response times and a preference for submitting responses between 08.00 and 11.00. In terms of survey completeness, respondents answered 35 of the 48 survey questions, on average, and spent approximately seven minutes doing so. The time of day at which the response was submitted and the date of response was significant in explaining survey completeness. So too was firm size and nationality. Notably, the smaller the supplier the more complete the survey response. The implications of these findings for e‑surveying in the management field are discussed within. 

 

Keywords: Survey, behaviour, response rate, procurement, suppliers.

 

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Editorial for EJBRM Volume 16 Issue 1  pp54‑54

Ann Brown

Look inside Download PDF (free)