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Volume 6 Issue 1
University Academics’ Psychological Contracts in Australia: a Mixed Method Research Approach
Branka Krivokapic-Skoko, and Grant O’Neill,
Charles Sturt University, New South Wales, Australia
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It has been argued that in a workplace environment that is characterised by significant change
and uncertainty, the formation and content of the psychological contracts are of increasing
importance regarding levels of employee trust, satisfaction, commitment and motivation, and
teaching and research outcomes. While research has clearly demonstrated that psychological
contracts can have considerable impact upon workplace relations and employee performance,
research into the formation, content and effects of psychological contracts between academics
and the University has been very limited.
The paper used a sequential multi methods research design to explore the formation and content of
psychological contracts established by the academics within an Australian University. The empirical
research began with exploratory focus group discussions which were followed by a mail survey. The
focus groups were carried first to identify the issues and themes that can subsequently be drawn
upon to assist with development of relevant survey questions. Focus groups sought to elicit
insights and subjective interpretations of the psychological contracts and the consequences
of perceived fulfilment or breach. This, first qualitative phase of research has identified
four key foci of academic responsibility that greatly influenced the formation and effects of the
psychological contracts that have been formed, and these are: the University, the discipline, society,
and students. These four categories were used later on to further develop the questionnaire and
carry out exploratory factor analysis (EFA) of a larger survey of the academics. Using exploratory
factor analysis of the survey data, eight factors were discovered relating to the University’s
obligations to its employees and three underlying factors were found in relation to individual
academic’s obligations to the University. In terms of the University’s obligation to the academics,
the EFA reinforces the importance of leadership and management, fairness and equity (notably in
relation to promotion and provision of opportunities for career development). In terms of the
academics’ perceived obligations to the university, the EFA points to the importance of role
expectations and commitment to the job and student learning.
Keywords:
mixed methods; psychological contracts; academia
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