The Electronic Journal of Business Research Methods provides perspectives on topics relevant to research in the field of business and management
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Journal Article

Challenges of Multicultural Data Collection and Analysis: Experiences From the Health Information System Research  pp75-82

Reetta Raitoharju, Eeva Heiro, Ranjan Kini, Martin D'Cruz

© Dec 2009 Volume 7 Issue 1, ECRM 2009, Editor: Ann Brown, Joseph Azzopardi, Frank Bezzina, pp1 - 116

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Abstract

The effect of culture has been popular topic in recent information system research. However, it is not a simple task to either collect or analyze data containing elements of "culture". This paper presents previous literature on how to measure culture, the theoretical background how to build this construct and a short description of empirical study we conducted in a multicultural environment. Our research topic was to examine the usage of health information exchange systems in two different kinds of healthcare sectors (i.e. Finland and USA). Finally we reflect on our experiences both in collecting data as well as in analyzing it through the lenses of cultural differences. Strengths and weaknesses of multicultural data collection are discussed together with opportunities and threats of analyzing data with the purpose of finding cultural elements.

 

Keywords: multicultural data collection, information systems, health care professionals, interview, focus groups

 

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Journal Article

Research Methodologies and Professional Practice: Considerations and Practicalities  pp141-151

Caroline Cole, Steven Chase, Oliver Couch, Murray Clark

© Sep 2011 Volume 9 Issue 2, ECRM 2011 Special issue, Editor: Ann Brown, pp87 - 197

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Abstract

Professional doctorates have been established as key arenas for learning and research with the requirement for individuals to make both a contribution to management practise and academic knowledge. Many students on these programmes are drawn from the senior business world, for which the traditionally quantitatively focused business environment is familiar territory and, from which, we often see a natural tendency towards research that embraces the positivist approach that brings with it the familiarity of hard, measurable, results‑focused business disciplines. The insight into the academic world of ontology, epistemology and the different research approaches that form part of the learning arena of the professional doctorate provides an opportunity for students to consider the qualitative research alternative and the value of this in developing professional understanding and in making a contribution to knowledge, understanding and management praxis. This paper does not seek to critique the criteria for what constitutes “good” research or to argue against positivist research in the professional research arena per se. Our position is that critical reflexive thinking has a key part to play in research in both developing the student and in closing the loop between the approach taken to carry out the research, the research findings, the contribution to academic knowledge and how the research practically informs professional practice. Reflexive exploration we contend takes us beyond simple numerical objective measures and into the field of subjective understanding, which can be unsettling for the mindset of a traditionally positivistic organisation. It can be perceived as difficult and time consuming, and offering vague or conflicting outputs and we recognise that talk of subjectivity, bias and interpretation may seriously affect the acceptability of research in this tradition amongst business people and needs careful handling. The methodology must stand up to the scrutiny of both academic and management disciplines by producing results that both these disciplines accept and understand. The rewards, we suggest, of reflexive exploration, offer the opportunity of a privileged insight into workforce behaviours and motivations that are not often articulated and recognised in the business world. Within this paper we draw upon hermeneutics and critical discourse analysis highlighting the role of critical reflexivity to illustrate how these qualitative research methodologies can be used to bring the academic and business worlds together.

 

Keywords: critical reflexivity, hermeneutics, critical discourse analysis, qualitative research, research into professional practice

 

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Journal Article

Project Management Bodies of Knowledge; Conjectures and Refutations  pp152-158

Miles Shepherd, Roger Atkinson

© Sep 2011 Volume 9 Issue 2, ECRM 2011 Special issue, Editor: Ann Brown, pp87 - 197

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Abstract

The traditional view of a profession is that of a discipline with a distinct set of skills and knowledge that define the area of practice and characteristics of the practitioners. This nature and area of practice of a profession is sometimes defined as its body of knowledge or ‘BoK’. In the case of project management, as the discipline moves towards professional recognition, this BoK becomes a significant device that serves the needs of many stakeholders in addition to those of the practitioner or academic. The purpose of this paper is to examine the role of research in the development of project management Bodies of Knowledge. As project management emerges from the ghetto of engineering and develops its trajectory towards recognition as a profession, its knowledge area becomes even more significant because it needs to be seen to define a distinct knowledge domain that sets out the limits of the ‘profession’. However, the knowledge domain can be said to have shifted so that it is still under constant review and improvement to respond to continual change. New areas of practice have emerged, such as programme management and portfolio management, that are considered to be part of the discipline hence the knowledge area requires refinement. In this paper we show that current versions of project management BoKs are poorly served by underpinning research. We contend that evidence based research should play a part in the construction of BoKs, and that other research approaches should be also seen as relevant and effective. This paper draws on experiences of updating a formal Body of Knowledge, reviews the context of a range of project management bodies of knowledge and identifies a number of issues concerning the nature of project management knowledge and how it can be represented. We conclude that BoKs serve a valid purpose but conflicting priorities affect the development process and undermine their usefulness. From the epistemological issues identified, we add our conjecture that the capacity of bodies of knowledge to represent the broader understanding of the discipline is limited.. The paper concludes with a review of some methodological implications of the interaction of stakeholder interests and BoK development practice.

 

Keywords: profession, body of knowledge, research design, knowledge representation, certification

 

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Journal Issue

Volume 9 Issue 2, ECRM 2011 Special issue / Sep 2011  pp87‑197

Editor: Ann Brown

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Editorial

The subject of research methods in business is showing an extra‑ordinary level of activity and innovation and this conference (the 10th European Conference on Research Methods in Business and Management) reflected this. These papers dealt with the problems facing management researchers in a variety of ways. Many Papers offer help in applying new methods such as Mixed Methods and Design Science and introduce new ideas such the use of visual imagery as stimuli in research interviews. The final selection of papers was agreed by the senior editor of the Journal and the guest editors. The comments of session chairs were taken into account in making the final selection of papers for this issue of the EJBRM. The papers selected were chosen for their quality of writing, their relevance to the Journal’s objective of publishing papers that offer new insights or practical help in the application of research methods in business research and the degree of innovation in the subject matter.

The chosen Papers

Two papers constitute a useful introduction to mixed methods – one used case examples to illustrate the potential value of the method (Stefan Cronholm and Anders Hjalmarsson) and one assessed the challenges facing the researcher who opts for this approach.(Roslyn Cameron)

Design Science seems to be acquiring more supporters – particularly for research into Information technology. One paper explains the technique illustrating with a detailed description of an ongoing study (Carcary). The paper by Venables suggests that few research methods courses currently include this method.

The conference received a surprisingly large number of papers on the teaching of research methods and on Project Management. This issue includes three papers on teaching research methods. One addressed the issue of the expanding range of research methods available to business researchers and proposed a framework that would help teachers to introduce the full set of options (Venables). A growing trend is that of doctoral candidates coming forward from industry and the professions. Two papers offer some extremely valuable ideas on how supervisors can support the special needs of this group of doctoral candidates – One paper argues for choosing research methods that specifically exploits this experience for the empirical research work (Caroline Cole, Steven Chase, Oliver Couch and Murray Clark). The other paper offers a framework that could help such students to work through the bewildering first few steps in the research journey that often proves too confusing and time consuming for mature candidates (Rahinah Ibrahim). The papers on Project Management while of great interest to managers tended to focus on Project Management issues rather than research methods. However one paper identified the lack of research support for the existing sets of Project Management standards produced by the professional societies (BoK) and discussed the implications.(Miles Shepherd and Roger Atkinson)

An interesting paper presents a visual technique, infographics to aid interviewers in the elicitation of relevant experiences from interview subjects (Robert Campbell, Gillian Green and Mark Grimshaw ). Pearse contributed an unusual paper on the Likert scale. This is widely used but at low levels of granularity (no of scales) and this paper presents research suggesting that we should consider using a much wider range of scales.

The PhD paper that won the award for best PhD paper was by Nicola Swan. This dealt with the problems faced by researchers collecting data in the emerging countries where facilities and attitudes differ markedly from the developed countries.

I would like to thank the help given in the reviewing of the papers from the conference from Marian Carcary, Marie Ashwin, Martin Rich, Roslyn Cameron, Gill Green, Gary Bell and John Warwick.

Ann Brown

September 2011.

 

Keywords: body of knowledge; business research; case study; certification; critical reflexivity; critical discourse analysis; critical research; curriculum design; design science research; dissertation; eagle table; graduate study; graphic elicitation; hermeneutics; inductive profession; inter-disciplinary; IS; IT CMF; knowledge representation; likert scale; maturity models; method combinations; mixed approaches; mixed methods; paradigms; pragmatism; publishing; qualitative methods; qualitative research; quantitative methods; questionnaire design; research design; research framework; research into professional practice; research methodology; research methods; research proposal design; scale construction; scale granularity infographics; teaching design science; teaching research methods

 

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Journal Issue

Volume 7 Issue 1, ECRM 2009 / Dec 2009  pp1‑116

Editor: Ann Brown, Joseph Azzopardi, Frank Bezzina

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Editorial

The 8th European Conference on Research Methods in Business and Management attracted a wide range of papers. The conference fell naturally into four main themes: introducing relatively new techniques, in depth description of application of accepted research methods, overview of the whole research process and attempts to deal with intractable problems. The final selection of papers was agreed both the editor of the Journal and the editors of the conference proceedings, Joseph Azzopardi and Frank Bezzina. The comments of session chairs were taken into account in making the final selection of papers for this issue of the EJBRM.

The quality of the papers was particularly high and the selection of those papers for the Journal presented a difficult choice. The papers selected were chosen for their quality of writing, their relevance to the Journal’s objective of publishing papers that offer new insights or practical help in the application of research methods in business research and to represent the four major themes of the conference.

The papers dealt with the problems facing management researchers in a variety of ways. The papers proposed a number on new and unusual methods, including Psychogeography ( Knowles) and webometrics (Romero‑Frias). Both of these papers focused on explaining the technique and its appropriateness to business research. Techniques dealt with in previous issues were also well represented including mixed methods (Ryan); Grounded Theory (Noel & Kamyangale); REP Grid (Klaus). Several papers offered some valuable insights into key steps of the research process including audit trail (Carcary) and data collection problems and interpretation ( Iacono, Brown and Holtham; Rasmussen, and Heiko; Heiro and Reetta). The paper by Brooke and Parker introduced a new dimension (spirituality) to the philosophy of business research. One paper offered an intriguing review of leadership research (Mortimer).

 

Keywords: brand identity, brand personality, business intelligence, business management, business survey, critical management, essential self, fact-based, feminist research methods, focus groups, Foucault, grounded theory, health care professionals, higher education, information systems, information technology, internet studies, interpretivist paradigm, interview, leadership theory, London, longitudinal case work, luxury brand, meaning and work, methodology, multicultural data collection, nonresponse, organisations, organisations audit trail, organizational culture, participant observation, philosophy, Protestant Ethic, psychogeography, qualitative data, qualitative online research, qualitative research, qualitative research methods, regional development, religion, Repertory Grid Method, research confirmability, trustworthiness, research design, research methods , research strategies, safety in the field, self-selection, SMEs, spirituality, steel trading case, transferability, Web 2.0, Web minin

 

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