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Journal Article

A Case Study on the Selection and Evaluation of Software for an Internet Organisation  pp57-66

Pieter van Staaden, Sam Lubbe

© Nov 2006 Volume 4 Issue 1, Editor: Arthur Money, pp1 - 66

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Abstract

The authors conducted research to determine whether IT‑managers, IT auditors, users, management, etc. (all decision‑makers) use a certain evaluation and selection process to acquire software to meet business objectives and the requirement of users. An argument was used that the more thorough the software evaluation and selection process, the more likely it would be that the organisation will choose software that meets these targets. The main objective of the research was therefore to determine whether Media24 uses evaluation methods and obtain the desired results. Media24 is Africa's biggest publishing group and offers entertainment, information and education 24 hours a day and served as a good example of an Internet Service organisation that made their employees available for this research project. The results confirmed that Media24 uses suggested protocol as noted in the theory for software acquisition correctly during most stages.

 

Keywords: Black Box testing, business process, commercial software system, document, evaluation, request for proposal, RFP, requirements, selection, software, vendors

 

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Journal Issue

Volume 4 Issue 1 / Nov 2006  pp1‑66

Editor: Arthur Money

View Contents Download PDF (free)

Editorial

"This new edition of EJBRM once again offers readers a range of interesting ideas concerning various options available to the academic researcher working in the business and management field of study.

With regards to research methodology the business and management field of study has much to offer the researcher in a number of respects. The first reason for this is that this field of study is so broad and so many interesting topics fall within its ambit. This is of course and advantage as well as a major challenge for the academics who work in this field of study. Different topics have different research methodology potentials and so researchers have much to choose from.

There is also the question of the fact that there is a stream of new and interesting ideas being generate as to how to tackle both new as well as well established research topics.

For this issue papers of topics such as ""Can methodological applications develop critical thinking?"" (Blackman and Benson), ""Getting the most from NUD•IST/Nvivo"" (Dean and Sharp), ""Applying Multidimensional Item Response Theory Analysis to a Measure of Meta‑Perspective Performance"" (Kacmar et al), ""A few proposals for designing and controlling a doctoral research project in management sciences"" (Lauriol), ""Validation of Simulation based Models: a Theoretical Outlook"" (Martis), ""Motivators for Australian consumers to search and shop online"" (Michael), ""A case study on the selection and evaluation of software for an Internet organisation"" (van Staaden and Lubbe) have been accepted.

I trust that readers will find these papers as interesting as I have."

 

Keywords: Black Box testing, business process, CAQDAS, coding and reporting, commercial software system, consumer behaviour, critical thinking, dynamic models, evaluation, internet, interpreting data transcription, item response theory, modeling motivating factors, NUD*IST/NVivo, qualitative research reporting, request for proposal (RFP), research methodology, scale development simulation, software, validation process, validation schemes, validation, vendors

 

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