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Journal Article

A Technical Guide to Effective and Accessible Web Surveys  pp101-109

Greg Baatard

© Dec 2012 Volume 10 Issue 2, ECRM, Editor: Ann Brown, pp53 - 153

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The Internet is becoming an increasingly prominent medium for the administration of surveys. Although individual findings vary, the majority of the literature agrees that the appropriateness and response rates of web surveys is expected to rise in the fut


Keywords: web, online, survey, questionnaire, guide, accessibility


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